What needs attention?
Capture approximate rooms or floor area with units, the tasks requested and the desired date. Your team checks exclusions and the condition of the property before pricing.
BRENDA’S DESK FOR CLEANING COMPANIES
A clearer scope.
Before you quote the clean.
An AI receptionist for cleaning businesses can collect the type of clean, approximate property size, requested tasks and timing. Your team gets the context needed to discuss an estimate and service plan.
“HOW MUCH?” NEEDS SOME CONTEXT
A move-out clean
is not an office routine.
What frequency fits?
Record the rooms, priorities and preferred frequency. Staff confirm the scope, access arrangements and whether the requested schedule is available.
Which spaces and hours?
Collect the property location, approximate area, work described and access constraints for a staff callback. Any site visit or contract is agreed by your team.
What should staff change?
Save a callback about an upcoming clean or requested scope change. The receptionist does not alter a recurring booking or promise a particular cleaner.
EXAMPLE · TWO-BEDROOM MOVE-OUT
A request your team
can estimate from.
“Two-bedroom apartment in your service area. Kitchen, bathroom and general move-out clean requested next month. Please call to arrange access.”
The assistant confirms those details and the callback number. Door, alarm and lockbox codes should be handled through your staff’s agreed process rather than collected in public intake.
CLEANING BUSINESS QUESTIONS
Agree the service.
Then confirm the visit.
Will it give an instant price or promise cleaning hours?
The starter collects a quote request. Your staff review property size, condition, tasks and exclusions before agreeing price and labor.
Can recurring customers ask to change their schedule?
Yes, as a request for staff to review. The assistant does not automatically modify recurring visits or check a live calendar.
Can we make intake match the cleaning services we offer?
Yes. Start with your real residential, office or specialist services, then review the questions and exclusions together. The assistant should not invent services or accept work outside your approved scope.
START WITH THE REQUESTS YOU PRICE MOST OFTEN
Make the first conversation count.
Bring a one-off enquiry and a recurring-service example so we can shape your intake questions.