Part & revision
Capture the supplied part number or description and drawing revision. Staff arrange drawings through your approved submission channel.
BRENDA’S DESK FOR MANUFACTURERS & MACHINE SHOPS
A better start
to the next RFQ.
An AI receptionist for manufacturing can capture what purchasing is asking for before your sales or engineering team returns the call. Part identifiers, drawing revisions, quantities and target dates belong together.
FROM “CAN YOU QUOTE THIS?” TO A USEFUL REQUEST
Keep the revision.
Keep the units.
“Two hundred fifty brackets, revision C” is more useful than “someone called about parts.” Brenda’s Desk follows your approved intake questions and records the caller’s specifications for staff validation.
Material & finish
Preserve the specification as stated, including details the buyer is unsure about. Engineering reviews suitability and tolerances.
Quantity & units
Record pieces, lengths or other units explicitly so a quantity is not left open to interpretation.
Target date
Save the buyer’s requested date and callback details. Your team checks capacity, lead time and delivery options.
REPEAT ORDERS NEED STAFF REVIEW TOO
A purchasing callback.
Not a production order.
“Make another 500 at last time’s price” can be saved for purchasing or sales. The receptionist does not retrieve private order history, check stock or accept work into production.
You decide which capabilities and services are public facts. Your staff retain the technical, commercial and scheduling decisions.
MANUFACTURING QUESTIONS
Clear about what
needs engineering.
Can it quote from a CAD file or drawing?
This starting workflow captures an RFQ by conversation. It does not analyze drawings or calculate machining costs. Staff obtain drawings through your approved channel and prepare the quote.
Does it connect to our ERP or inventory system?
These workflows do not include an ERP, inventory or production scheduling integration. We review any additional integration separately before describing it as available.
Can buyers ask about capabilities?
Yes, using the processes, materials and public capabilities your business approves. Unknown tolerances, certifications, lead times and capacity questions go back to staff.
START WITH ONE RFQ CONVERSATION
Make the callback more productive.
Bring an example enquiry and the fields your sales team needs before opening a quotation.